Meet the Team

Ruth Connor

Chief Executive

Ruth Connor has been announced as Marketing Lancashire's first Chief Executive. Read more.

Tony Openshaw

Marketing Director

I have responsibility for the overall strategic direction of Marketing Lancashire’s marketing activities. This includes leading and managing the marketing team, marketing planning and the monitoring of campaigns to ensure all outputs are achieved. Central to this is the successful evolution of the Visit Lancashire brand; as brand guardian I ensure that all our marketing and communications are ‘on brand’. I also work with partners to encourage them to support this through their own marketing activity, thereby creating a more powerful and effective brand for Lancashire.

Helen Aldous

Training Manager

My role includes the management of the nationally recognised Welcome to Excellence customer service training programmes throughout Lancashire, Cheshire, Merseyside and Greater Manchester. I am also responsible for ensuring that Lancashire and the North West are represented at a national level with regard to future delivery and development of the Welcome to Excellence training.

Amy Colgan

Digital Marketing Co-ordinator

*Currently on Maternity Leave

I am responsible for making sure the information on visitlancashire.com is up to date and correct. If a business needs their listing amending on the Visit Lancashire and Visit Britain websites I am their point of contact. I am also responsible for building and sending the companies consumer and corporate e-newsletters and talking to our consumers via Visit Lancashire social media channels.

* During Amys maternity leave the role will be covered by Stephen Dixon.

Amy tweets on @touristboard as AC

Tim Dixon

Commercial Partnerships Executive

I am responsible for building, maintaining, and retaining commercial partnerships with tourism businesses in Lancashire. I am frequently out and about across the county and if you want to find out more about what the tourist board could additionally do to assist, do give me call and I would be delighted to visit. Tim Dixon works with Zoë Viney, sharing responsibility for businesses across Lancashire.

Tim tweets on @touristboard as TD

Helen Heyworth

Training Co-ordinator

I co-ordinate and administer the nationally recognised Welcome to Excellence customer service training courses. I liaise directly with businesses and trainers to ensure that the training is delivered to a national standard and that individual training needs are met. I am a first point of contact for enquiries regarding courses.

Anna Izza

Communications Manager

I respond to enquiries and develop opportunities that promote Lancashire in the media, working with local and national newspapers, consumer magazines, TV and radio. They all contribute to developing the Visit Lancashire brand and the sector. I also work with the marketing team to highlight the latest campaigns and with the commercial team, to ensure that our partners benefit from joint-coverage.

Anna tweets on @touristboard as AI

Sally Jastrzebski-Lloyd

Marketing Manager

* Currently on Maternity Leave

I manage and deliver activity for all marketing campaigns and publications such as the Lancashire Visitor Guide and Countryside Collection leaflet – making sure that everything from photography to copywriting is immersed in the Lancashire brand. You can also speak to me about marketing your business to groups and the Open Golf in 2012.

Sally tweets on @touristboard as SJL

* During Maternity Leave, the role will be covered by Alison Ferguson

Cilla Lowe

Digital Development Manager

* Currently on maternity leave

I manage all digital activity for Marketing Lancashire, including developments on the company’s consumer and industry facing websites, online campaigns and social media, together with responsibility for the DMS (LOIS). I manage all digital activity relating to our marketing campaigns in order to maximise responses and achieve campaign objectives.

* During Cilla's maternity leave the role is being covered by Sally Morgan.

Susan Luck

Office Co-ordinator

I provide secretarial and administration support to the Managing Director and other members of the senior management team. I also play a central role in overseeing the smooth running of the office and act as a contact for staff between finance, personnel and payroll (administered by LCDL).

Justina Ma

Policy and Partnerships Manager

My role involves leading and co-ordinating the performance management system and external funding programmes, including the RDPE Tourism Connect programme. I also review new funding opportunities and develop funding bids. Another key aspect of my role is to lead on reviewing and developing key organisational policies and strategies relating to the visitor economy.

Catherine Redshaw

Commercial Partnerships Co-ordinator

I support the Commercial Team, managing their administrative needs, helping with planning and co-ordination; allowing them to spend their time with Members and potential new business partners. I’m a first point of contact when Tim and Zoë are out of the office and am here to help Members understand and reap the benefits of their membership.

Zoë Viney-Griffiths

Commercial Partnerships Executive

I am your first line of contact with the rest of the team at tMarketing Lancashire. Keen to learn more about your business, I will be able to match Marketing Lancashire’s opportunities to your unique needs. Spending much of my time out and about around Lancashire; if you would like me to drop in for a visit please give me a call. Zoë works with Tim Dixon, sharing responsibility for businesses across Lancashire.

Zoe tweets on @touristboard as Z