Training Opportunities
Recognised as one of the UK’s most successful customer service training initiatives Welcome to Excellence delivers wide ranging courses for individuals working in the industry.
The training is aimed at enhancing the skills of the individual so they enjoy even greater job satisfaction and deliver greater business benefits.
Amanda Wilson, Human Resource Manager Trafford Centre, Manchester
Liz Chandler, Learning and Development Manager Merseytravel, Liverpool
For further information on any of the Welcome courses or to book please contact Helen Heyworth on 01772 426454.
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Front Line Customer Care
Training for those dealing directly with the customer.
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Management and Leadership
Get the best from your teams by ensuring your managers can manage.
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Marketing
Courses designed to develop your marketing and business skills.
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Product Knowledge
Customer service and destination awareness training in one.
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Green Edge
Increase your understanding of environmental and sustainable tourism issues.
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Case Studies
Check out what others working in the industry have to say about the courses.
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Corporate Status
Display your commitment to excellence to training through the Welcome to Excellence plaque.
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Becoming a Trainer
Would your organisation prefer to have a member of your staff trained to deliver Welcome to Excellence courses in house?
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Current Dates
Here you will find our latest training course dates and prices.
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