Welcome All

Welcome All recognises that it is the environment which causes problems for many people with mobility or sensory disabilities. The programme provides participants with practical advice and cost-effective ideas to enhance service quality for customers with disabilities and specific needs.

You will look at:

• the benefits of an accessible service
• key provisions from the Disability Discrimination Act
• practical advice on how to provide the best service
• how to communicate effectively
• how to improve accessibility
• guidance on a range of sensory, mobility and learning disabilities

Open course dates:

Wednesday 28th January 2009 at The Doric Hotel, Blackpool

Cost per delegate:

Open course £45.00 (plus VAT)

In house course £40.00 (plus VAT)

Please contact the training team for further information on 01257 226607/08 or email hheyworth@lbtbltd.com

NB Members of Lancashire and Blackpool Tourist Board receive a further 20% reduction in the above costs.