Welcome International

Welcome International helps participants to communicate successfully and provide an exceptional customer service experience to international visitors and UK residents from different ethnic, cultural and linguistic backgrounds.

You will look at:

• the international tourism industry
• how to communicate effectively
• how to greet visitors in their own language
• identify cultural expectations

Open course dates:

Wednesday 11th March 2009 at The Doric Hotel,Blackpool

Cost per delegate:

Open course £45.00 (plus VAT)

In house course £40.00 (plus VAT)

Please contact the training team for further information on 01257 226607/08 or email hheyworth@lbtbltd.com

NB Members of Lancashire and Blackpool Tourist Board receive a further 20% reduction in the above costs.