Meet the Trainer
Get the trainer’s perspective
Meet John Barlow, who gives us a trainer’s perspective on Welcome to Excellence customer service training.
Become a Trainer
Would you like to deliver any of the Welcome to Excellence courses to your staff? Often it is more cost effective for larger organisations to nominate a member of staff who has relevant training experience. The benefits are:
- You have the flexibility to tailor the training and to make sure it meets your business needs.
- Full high quality trainer support materials and a trainer certificate are provided during the one-day ‘ trainer briefing’.
- Marketing Lancashire provides ongoing guidance and support.
A ‘trainer briefing’ is delivered by an experienced master trainer. Venues are conveniently located and can be arranged as open courses, with a mix of delegates or, for any organisation with a number of trainers, an in-house course can be arranged. New trainers are advised to also attend the relevant open Welcome to Excellence course before they start delivering the training to staff.
Emma Eccleston, Meeting and Events Manager at Stanley House.
For prices and further details, please contact Helen Heyworth or Helen Aldous on 01772 426454.