Home Training CoursesWelcome to Excellence Courses

Welcome to Excellence Courses

A range of one day training programmes to support front line staff carry out their duties more effectively and enhancing the experience of the visitor.

- Welcome to the Fylde Coast
  
  Following on from the highly successful Welcome to Blackpool programme we are pleased to offer an exciting new one day programme – Welcome to the Fylde Coast, one of the nationally branded Welcome to Excellence programmes.
- Welcome Host
  
  Helps participants acquire new customer service and communication skills.
- Welcome Line
  
  Helps participants communicate effectively by phone and e-mail.
- Welcome All
  
  Enhance your service quality for customers with disabilities and specific needs.
- Welcome Host Gold
  
  Enhance and update your customer service skills.
- Welcome International
  
  Provide an excellent customer service experience to international visitors.
- Management and Leadership
  
  Get the best from your teams by ensuring your managers can manage.
- Sales & Marketing
  
  Courses designed to develop your marketing and business skills.
- Welcome to Blackpool
  
  Use it to welcome, surprise and delight visitors to the resort.

News

Heathcote to Head Marketing Lancashire (Wednesday, 9th May 2012)
Dukes Park Show Will Go On (Friday, 4th May 2012)
New Welcome Course Launch - Open 2012 (Tuesday, 1st May 2012)
Meet The Producer at Nigel’s Fantastic Food Show (Thursday, 26th April 2012)
Organic Foodie Aventure at Twelve (Wednesday, 18th April 2012)

Contact Us

For more information, practical advice and support, call Marketing Lancashire on:

01772 426450.

Or send us a message

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Welcome to Excellence Courses

News

News

Heathcote to Head Marketing Lancashire (Wednesday, 9th May 2012)

Dukes Park Show Will Go On (Friday, 4th May 2012)

New Welcome Course Launch - Open 2012 (Tuesday, 1st May 2012)

Meet The Producer at Nigel’s Fantastic Food Show (Thursday, 26th April 2012)

Organic Foodie Aventure at Twelve (Wednesday, 18th April 2012)

Contact Us

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