Win More Conferences and Events
Do you want to gain the competitive edge as a venue and win more business? Are you offering high class facilities and world class customer service on a consistent basis?
If so then this course will:
- provide delegates with the secrets of sales success
- illustrate how to build a customer-focused team and develop competitive marketing strategies
- help you plan and develop events that meet and exceed customer expectations and encourage customer loyalty and recommendations.
This one-day course is enjoyable, interactive and provides delegates with a high quality participant guide, nationally recognised certificate and badge. Our trainers have experience in tourism, leisure, hospitality, travel, retail and other relevant sectors.
“We found the Win More Conferences and Events training excellent and it gave us plenty of fresh ideas which we have put into place in the business through an action plan. The trainer was first class, with excellent delivery, and made us open our eyes to many new opportunities and it was great to learn from other venues too. We would have no hesitation in recommending this course to other organisations.” - Sarah Pierce, Conference Office Supervisor, Ribby Hall Village
"I recently attended the Win More Conferences and Events course. I picked up new ways of identifying customer needs and some really surprising facts about what the customer wants and also showed me some excellent sales opportunities and processes. It also brought an insight into how our customers see us and how we can make the customer experience even better. It has greatly benefited our company and I would recommend others to go on this course." - Sarah Murray, Wyreside Lakes
Cost: £80.00 plus VAT per person (the standard national price would be £95.00 plus VAT)
*The cost includes a high quality participant guide, badge (where applicable) and certificate. Lunch and refreshments are also included.
For more information contact our Training Team on 01772 426454 or email.